Shipping policy

Shipping + Delivery

At Amsterdam Dreams, we work hard to ensure your products arrive quickly, and in perfect condition.

Here’s what you need to know:

Shipping Costs

• Free shipping on all orders over €50

(Only valid within mainland Europe)

Delivery Times

• Mainland Spain & Andorra: 24 – 48 hours

• Balearic Islands & Canary Islands: 24 – 48 hours

• Ceuta & Melilla: 48 – 72 hours

• Portugal: 24 – 72 hours

• Rest of Europe: Coming soon — for now, please contact us directly for international inquiries.

Packaging

All orders are shipped in plain, unbranded packaging to ensure your privacy. No one will know what’s inside — unless you tell them.

Shipping Confirmation

You’ll receive a confirmation email with tracking info as soon as your order is dispatched. If you have any issues or delays, feel free to email us at info@amsterdamdreams.com and our team will assist you.

Order Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays).

Shipping Responsibility

Once your order has been shipped, we are not responsible for delays, lost packages, or issues caused by the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Shipping Restrictions

It is the customer’s responsibility to ensure that the ordered products comply with local laws and regulations in their country or region.

Failed Deliveries

If a package is returned to us due to failed delivery attempts or incorrect address, additional shipping fees may apply for reshipment.

Note

Shipping times may vary slightly during peak periods or due to unforeseen circumstances (e.g. customs delays, local holidays, etc.).

We appreciate your patience and promise to get your products delivered as fast as possible.