Terms of service

Acceptance of Terms

By accessing this website and placing an order, you agree to be bound by these Terms of Service.

Orders

We reserve the right to refuse or cancel any order at our discretion, including in cases of product availability, pricing errors, or suspected fraud.

Payments

All payments are processed securely through third-party providers. We do not store your payment details.

Shipping

Delivery times are estimates and may vary depending on location and external factors.
We are not responsible for delays caused by carriers or customs.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms are governed by the laws of Spain.

Product Disclaimer

Our products are intended for legal use only and are not intended to diagnose, treat, cure, or prevent any disease.

Age Restriction

You must be at least 18 years old to purchase products from this website.

Return Address

To return a product, please send it to:

HAPPY GENERATION SUPPLIES
Jim Julian Groenendijk
📍 Gran Via de les Corts Catalanes 692
08010 Barcelona – Spain

Return Shipping Costs

Customers are responsible for return shipping costs.
Shipping fees are non-refundable.
If a refund is approved, return shipping costs may be deducted from the total refund.

Return Transit Times

Delivery times for exchanged products may vary depending on your location.

Shipping Insurance & Tracking

For items valued over €75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee receipt of returned items.